Privacy Policy

1. Introduction
The Home Care Finder LLC (“The Home Care Finder,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or submit information through our forms.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
We collect personal information that you voluntarily provide to us when you request assistance finding in-home care services. This may include:

• Full name

• Phone number

• Email address

• ZIP code

• Information about the type of care being requested

• Whether the care recipient has Medicaid or may qualify for Medicaid

We do not knowingly collect sensitive medical records, Social Security numbers, or payment information.

3. How We Use Your Information
We use the information we collect to:

• Connect you with in-home care providers in or near your area

• Understand your care needs and preferences

• Contact you by phone, email, or text regarding your request

• Improve our website, services, and user experience

• Respond to inquiries, questions, or support requests

We do not sell your personal information.

4. How We Share Your Information
Your information may be shared only as necessary to fulfill your request, including:

• With trusted, third-party in-home care providers who can assist you

• With service providers who help us operate our website or communication tools

All third parties are expected to handle your information responsibly and only for the purpose of providing services related to your request.

5. Communications (Calls, Texts, and Emails)
By submitting your information, you consent to being contacted by The Home Care Finder LLC or partnered care providers via:

• Phone calls

• Text messages (SMS)

• Emails

Message and data rates may apply. You may opt out of communications at any time by following the unsubscribe instructions or replying “STOP” to text messages.

6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:

• Analyze website traffic and usage

• Improve website functionality

• Enhance user experience

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

7. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Your Privacy Rights
Depending on your location, you may have the right to:

• Request access to the personal information we have about you

• Request corrections or updates to your information

• Request deletion of your personal information

To exercise these rights, please contact us using the information below.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
The Home Care Finder LLC
Email: info@thehomecarefinder.com
Website: thehomecarefinder.com